An agent oriented hotel information system
نویسندگان
چکیده
The vertical industry software market (for hotels, hospitals, convenience store chains, ...) is highly competitive. To better compete in this environment, Tecnoloǵıa Computacional Aplicada (TCA)—a mid size vertical market IS development company— decided four years ago to explore agent technologies as a key component for a new business strategy. As a result of this exercise TCA converted its legacy INNSIST hotel information system —with 1.2 million lines of code developed over 22 years and a solid customer base— into the fully deployed agent-intensive system whose main features we present here. A previous stage of this project was presented in [2].
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